Based on 304 traveler reviews
#11 of 16 hotels in Markham
Reviewed August 30, 2015 Trip type: Business
I have stayed at this property on several occasions and since becoming a Carlson property it has been an excellent place to stay. It has an upscale air to it but the rates are very reasonable. It is clean, comfortable and located close to shopping, restaurants, etc. I can't speak for everyone but this was excellent for me.
Reviewed August 21, 2015 Trip type: Family
Very pleasant staff...nice environment. Rooms were falling apart and right from the start of our arrival we were having to fix things. We were no advised that we could not have a cot in the room with two double beds...which we requested online. That would have been nice to know while booking. I feel someone should have called and advised the family. The pool was nice...but definitely the rooms are not set up for a family environment with children.
Reviewed August 19, 2015 Trip type: Family
This hotel was clean, quiet and comfortable. Great amenities. Would definitely stay again!! Rooms were clean and the beds were very comfortable, with lovely bathrooms. The kids enjoyed the pool. It was clean and well looked after.
Reviewed August 16, 2015 Trip type: Family
I asked for a blanket and was given a blanket full of holes. They then brought me another one which was the same. When I brought it up to the front desk the rolled theirs eyes which was very rude. They also gave us a room located the furthest by under the restaurant and they said that those are rooms they save and block for the websites. The hotel lobby, room and pool were very nice and clean. It is located in the middle of no where (business area)
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