Elevator did not work. Desk personnel did not answer phone. I had to drag my suitcases down EIGHT flights. Airport shuttle did not run. Water on lobby floors and coming through ceiling. Staff not trained in how to treat customers in challenging circumstances. Sheets looked like they had not been slept in and black mark on wash cloth. Room was not "crisp clean".
dallas, United States
Since going to this hotel for for the last five or so years, the people are very accommodating, restaurant good value is great. Beds are sleep number beds and the televisions are huge! In order to post this comment, I need to have 200 characters, how ridiculous. Believe me, the stay at the Park Inn is better than wasting my time filling up 200 characters.
Daniel R L
Dallas, United States
My room was in very poor condition. The buildup of dust and dirt along the edges of the carpet and behind the furniture was disgusting. There was a huge watermark on the carpet and several small ones. Also a mark on the floor where someone had left a hot iron and melted an imprint into the carpet. Not a clean environment at all
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2015 TripAdvisor LLC