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Customer Support Find answers to your frequently asked questions. Contact us Worldwide Reservations Email us Send your questions and comments. Top Questions Can I cancel or change a reservation once it has been made? Frequently Asked Questions Your Account Who do I talk to if I did not get my miles/points for a Park Inn stay? How do I update my guest information online? How do I check my Gold Points balance? How long will it take for my Gold Points to get posted to my Gold Points account? View All... Online Reservations I'm having trouble making an online web reservation. Is there a toll-free number I can call for help? Am I required to enter my credit card number online to book a reservation? Is your reservation process secure? Do I need an account to make a reservation online? How long does it take to get an account? Can I reserve more than one room at a time when I book online? View All... General Hotel Policies How do I request an early check-in or late checkout with the hotel? What is your policy regarding cancellations? Will I be charged for extra guests occupying my room? Is there a minimum age requirement to reserve a hotel room? View All... Changing Your Travel Plans Can I cancel or change a reservation once it has been made? How do I cancel or change a reservation online? Will I have access to reservations made through the 800 number? What happens if my plans change and I forget to change or cancel my reservation? What if I arrive earlier or plan to leave later than I originally expected? Can I request an early check-in or late checkout? View All... Using Parkinn.com What screen resolution should I use on Parkinn.com? What are the recommended browser requirements? Do I need any special equipment to use this site? Who can I call if I want to speak to someone when using Radisson.com? View All...

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