Based on 609 traveler reviews
#3 of 13 hotels in Khimki
Reviewed July 20, 2016 Trip type: Business
I did not like a room, due to the smell and humidity. But I paid for the room more than I was expecting to pay, and reservation was not made correct due to travel agency failure, but I could not have the same price I booked a room.
Stayed August 2016
ManagerPIMoscow, Менеджер по обслуживанию клиентов at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review July 22, 2016
Dear Almas, We appreciate you taking time to share your impression about our hotel. We are sorry that you had some troubles with the reservation. Due to your feedback, we have checked your reservation and see that there was firstly made a reservation through an agency, which appears automatically in our system, but unfortunately it was cancelled, as well automatically in the system. That was the reason why you were checked-in with the open rate for our hotel, for the current date. Please note that the rates can vary depending on date of the reservation. We sincerely hope that you will return to our hotel and your impression about your next stay will be much more positive. Thank you for mentioning it was a travel agency mistake and not the hotels. Looking forward to welcoming you back in the future. Best regards, Ekaterina Front Office Manager
Reviewed July 18, 2016 Trip type: Business
We stayed there third time.This hotel is nice lace for biz trip, comfortable and not expensive. Restaurant is also cooking well. Location is near airport that`s why we chose this hotel. I liked my time there.
Stayed August 2016
ManagerPIMoscow, Менеджер по обслуживанию клиентов at Park Inn by Radisson Sheremetyevo Airport Moscow Hotel, responded to this review July 19, 2016
Dear Xianghui, We appreciate you for returning again to Park Inn by Radisson Sheremetyevo Airport Moscow. We are glad to know that you enjoyed your stay at our hotel. It is very important for us that you have mentioned such advantages as suite location of the hotel and quality of cooking at our restaurant. We take into consideration every recommendation on purpose to improve our service. We hope that your next visit to our hotel will be not less positive. Best regards, Ekaterina Front Office Manager
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